Quality Improvement Project Selection Using Fuzzy AHP and TOPSIS to Support Lean Six Sigma at PT ABC

Emi Rusmiati; Siti Aisyah; Laksmi Ambarwati

doi:10.31572/inotera.Vol9.Iss1.2024.ID331

Emi Rusmiati Politeknik STMI Jakarta
Siti Aisyah Politeknik STMI Jakarta
Laksmi Ambarwati Politeknik STMI Jakarta

DOI: https://doi.org/10.31572/inotera.Vol9.Iss1.2024.ID331

Keywords: Fuzzy, AHP, TOPSIS, MCDM, Quality

Abstract

This research aims to improve project quality at PT ABC by integrating the Fuzzy Analytical Hierarchy Process (F-AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) within the Lean Six Sigma framework. This method assesses and selects quality improvement projects by considering uncertainty and complexity in decision-making. The Fuzzy AHP approach is used to flexibly assign criteria weights, while TOPSIS is used to rank projects based on performance scores relative to the ideal solution. This research aims to select the most suitable Lean Six Sigma project using the MCDM fuzzy AHP and TOPSIS approaches at PT ABC. There are three alternative quality improvement projects and three assessment criteria. The data processing results using Fuzzy AHP and TOPSIS showed that the most influential criterion was the impact criterion, with a value of 0.665. Overall, the order of influencing criteria is cost (0.260) and time (0.075). Based on a review of all criteria, the project to increase the drive plate production line (A) capacity was ranked first with a value of 0.772. Second place is the project to increase capacity and consolidate rear axle assemblies A and B with a value of 0.5529. Finally, the third is the process innovation and integrated manufacturing project to strengthen the business with a value of 0.4053.

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